What happens if I move house?View Answer
Homeclean will transfer your account to another address in the UK area.
What happens if I do not need the cleaner for a period of time?View Answer
If you do not require the services of your cleaner for a period of one month or longer then the agency will be able to freeze your account. When you are ready to re-start again then we will simply add on the unused time to your account ensuring that you have not lost any time on your contract.
Can I meet the cleaner first?View Answer
Yes, it is always a good idea to meet the cleaner to discuss your priorities with her. Homeclean will arrange a meeting with the cleaner at your house at a convenient time to yourself, which can be in the daytime, evening or weekend.
Do I have to stay at home when the cleaner comes to me?View Answer
No, the cleaners are all very stringently vetted and experienced so that you can leave them to clean alone in your house.